At Floofy, safety is our top priority. To keep our marketplace safe, we may deactivate your account if we find that you are engaging in unsafe, fraudulent, or inappropriate behaviour that goes against Floofy’s Terms of Service.
Your account may be deactivated for reasons such as (but not limited to)
Safety concerns: Any actions that put a pet, an owner, a carer, or the public at risk may lead to a review or deactivation of your account.
Account misuse: This includes posting illegal content, sending spam, or having multiple accounts.
Harassment or inappropriate behaviour: Do not use Floofy Messages or other communication methods to harass, belittle, or abuse anyone you meet through Floofy.
Offline payments: All payments for pet care arranged through Floofy must be made on our platform. Encouraging others to pay outside of Floofy could result in account deactivation.
To keep your account in good standing on Floofy, you can
Prioritise safety for all stays.
Be open and maintain professional communication with people you meet through Floofy.
Always make payments for Floofy services on the platform.