My Profile and Services
Find the answer you need faster with the most useful articles below.
How do I deactivate my Floofy account?
Learn how to deactivate your Floofy account easily with our step-by-step guide. Reactivation is simple if you change your mind later.
How Do I Change My Account Email Address?
Easily update your Floofy account email address by signing in and following simple steps. Confirmation email sent for verification.
How do I set pet and booking preferences?
Learn how to set your pet and booking preferences to receive better match requests for your services. Adjust settings easily from your profile.
How Do I Update My Address?
Easily update your address on Floofy by managing your account info and saving changes. Get help with travel address updates too.
How do I manage my rates for extra services?
Learn how to manage extra rates for additional pets and services on your Floofy carer profile with this concise guide.
How do I modify or remove services on Floofy?
Learn how to modify or remove services on Floofy, including turning them off temporarily or deactivating them altogether.
How to Manage Your Notification Settings
Learn how to manage your notification settings on Floofy for emails and texts through your account settings on both web and mobile.
Can I accept bookings in other areas while travelling?
Learn how to accept bookings in different areas while traveling with Floofy by updating your service location and radius.
Viewing Booking Details on Your Dashboard and Calendar
View and manage your upcoming bookings on your Dashboard and Calendar. Edit availability for single or multiple days easily.
How Do I Edit My Carer Profile?
Learn how to edit your carer profile, update personal info, manage services, and adjust calendar settings in your Floofy account.
How Do I Manage My Calendar?
Learn to manage your Floofy calendar effectively to boost your pet care bookings and sync with Google Calendar or iCal for better availability.
How to Add and Edit Photos on Your Profile
Learn how to add, edit, and manage photos on your Floofy profile to attract pet owners and showcase your pet care skills.
How do I change my availability and the number of pets I can care for?
Learn how to update your availability and pet care preferences to attract the right pet owners with this step-by-step guide.
How to Hide a Service When You’re Away
Learn how to use Floofy's Away mode to temporarily hide services from search results while you're unavailable.
How do I edit my rates?
Learn how to edit your service rates on Floofy directly from your carer profile for future bookings.
What is Confirmed Availability and How Does It Work?
Learn about the Confirmed Availability feature on Floofy, ensuring pet owners see your accurate calendar for bookings.