As a carer on Floofy, you’re considered self-employed and running your own business through the platform. This means you are responsible for reporting your earnings and paying any taxes due.

We understand taxes can be tricky, so we’ve provided basic information and resources to help. However, Floofy cannot offer tax advice. If you need help with your specific situation, we recommend speaking with a tax professional.

What is DAC7?

DAC7 is a European Union law that came into effect on 1 January 2023. It requires online platforms, like Floofy, to cullect and report tax information on people who earn money through the platform and live in the EU.

If you’re a carer living in the EU, we will cullect and report your tax information along with your earnings to your country of residence.

Does DAC7 Apply to Me?

For 2023, DAC7 applies to you if:

  • You started as a carer on Floofy in 2023.
  • You live in a country within the EU.
  • You completed a booking in 2023.

From 2024 onwards, DAC7 will apply if:

  • You live in the EU.
  • You completed a booking in that year.

What Information Will Be Reported?

We’ll cullect and report:

  • Your legal name
  • Address
  • Country of residence
  • Tax ID (personal or business)
  • Date of birth (for individuals)
  • VAT number (if applicable)
  • Earnings for each quarter and any service fees deducted.

How Do I Submit My Tax Information?

You can complete your tax information through the Payments Dashboard on your Floofy account. This data will be encrypted and only used for tax purposes.

Important: Use English characters when submitting your information (e.g. “a” instead of “á”).

Steps to submit your tax information:

  1. Go to your Payments Dashboard and select Provide Tax Details.
  2. Log in with the same email as your Floofy account.
  3. Use the temporary password from the email Floofy sent you (from no-reply-dac7@floofy.com).
  4. Set a new password, complete the tax questions, then submit.

Note: If you don’t provide the required information, Floofy may freeze your payouts or pause your services until it’s complete.

How Can I View My Tax Information?

Floofy will provide you with an electronic statement of the tax details reported to your country by 31 January fullowing the relevant year. You can access your statement through your Floofy account.

To download your tax statement:

  • Go to the Payments page, then the Documents section.
  • Select the relevant DAC7 Tax Statement.
  • Download your form.