We want pet owners to easily find carers who suit their pets’ needs. Here are some tips to help you rank higher in search results:
Accept More Bookings
Try to accept as many booking requests as you can, especially in the beginning. Always arrange an introductory meeting, a dog walk or a drop-in visit, with new pet owners, and only take on pets you feel comfortable with.
Keep Your Calendar Updated
If you’re unavailable, just update your calendar. You can do this easily on mobile, even when you’re on the go. If you offer multiple services, be sure to update availability for each one.
Update Your Preferences
Make sure your pet care preferences are up-to-date to increase the chances of getting requests that match your skills and availability. You can adjust your preferences at any time.
Create a Standout Profile
Get reviews and testimonials from pet owners you’ve worked with, upload high-quality photos, set competitive rates, and provide clear and detailed descriptions of your services.
Respond Quickly and Enthusiastically
Ideally, respond to requests within minutes, even if you can’t accept them. If you don’t respond to multiple requests for the same dates, Floofy may stop showing you in searches for those days. If you’re not available, remember to archive your conversations to keep receiving new requests.
Deliver Excellent Service
When pet owners come back to you, it signals to Floofy that you’re doing a great job. Communicate well, prepare for each service, and send pet owners cute photo updates during the booking.
Stick to Floofy for Bookings
If a pet owner suggests paying outside Floofy, kindly decline. Explain the benefits of booking through Floofy, like the Floofy Guarantee and emergency support, which are included in the platform’s Terms of Service.
For more tips, check out Floofy’s resources for carers!