The Payment History section of your Floofy account lets you easily track and review payments for past bookings. Here’s how to view your payment history:
- Click your name in the upper right corner of the screen and select Dashboard from the dropdown menu.
- From your dashboard, click View Payments & Promo Codes.
Your payment history is organised into six sections, with a full list of payments or bookings sorted by date:
- Earnings: Payments for completed bookings.
- Pending Earnings: Current or upcoming bookings that haven’t been paid yet.
- Payouts: Funds that have been transferred to your bank account.
- Payments: Payments for your own pets cared for by a Floofy carer.
- Payment Issues: For pet owners only, showing any payment problems for pending bookings.
- Other: Includes promos and other account charges.
On the right side, you’ll also see your wallet balance, upcoming earnings, processing payments, and withdrawal history.
Need Help? If you have questions, contact Floofy Support or submit a request through the Help Centre.