Why Should I Pay and Communicate Through Floofy?

Paying and communicating through Floofy is required by our Terms of Service, and it protects both you and the pet owners. Here’s why

Safe and Secure Payments

Our payment system is cashless, convenient, and uses standard encryption to protect your personal and payment information. Paying outside of Floofy puts you at risk of fraud.

Simple Messaging

Communicating through your Floofy account is easy and secure. You can book services, sort out details, schedule Meet & Greets, share photos, and get paid, all in one place.

The Floofy Guarantee

When you book and pay through Floofy, you’re covered by the Floofy Guarantee, giving peace of mind to both carers and pet owners.

Sometimes, people may try to take advantage of others by asking to pay or chat outside of Floofy. If you think a message seems suspicious, or someone asks to pay you directly, report the conversation.

Need help? Contact Floofy Support by submitting a help request through our Help Centre