Your pet carers can leave feedback about your pet after each booking.
This helps carers understand your pet’s needs and behaviors, ensuring they are a good match.
How Feedback Works
- You and your carer have 21 days after a booking ends to give feedback.
- You won’t see their feedback, and they won’t see yours until both are submitted or the time window closes.
- Your review will appear on the carer’s profile, while the carer’s feedback will be sent to you via email and shown on your pet’s profile for future carers to see.
FAQs
Where can I see my review for a carer?
Your reviews appear on the sitter’s profile after the feedback window closes.
Where can I see the feedback my carer left for my pet?
If the carer leaves feedback, you’ll get it via email after the feedback window closes. It will also show on your pet’s profile.
How can I reply to feedback from carers?
Currently there is no option to reply to feedback from carers on Floofy, but we may introduce that feature in the future.
To ensure a great experience, fill out your pet’s profile with detailed care instructions and unique needs. This article explains how to edit your pet’s profile.
Reviews should follow Floofy’s guidelines. Learn more about our review policy here.