As fellow pet lovers, we understand that your pet is part of your family. Ensuring your pet’s safety is our top priority. Here are some steps you can take to help your pet have a great time while you’re away:
- Complete Your Pet’s Profile: Fill in details about your pet when you set up their profile. This information is shared with your carer when you book with them. Include important information like your vet’s contact details, care instructions, and any special behaviours your pet has. For example, does your pet enjoy carrots? Do they feel anxious when left alone? Do they like to sleep under the covers? The more your carer knows, the better they can care for your pet.
- Meet Your Carer: Arrange an Introductory Meeting, a walk or a drop-in visit, with your chosen carer. This gives you a chance to get to know them and see how they interact with your pet. It’s also an opportunity to discuss your expectations for your pet’s care while you’re away.
- Communicate Regularly: Ensure your carer knows how to reach you in case of emergencies or questions. Let them know how often you’d like photo updates so you can see how much fun your pet is having.
If you have any health or safety concerns related to a Floofy service, we’re here to help. We offer dedicated support, reservation protection, the Floofy Guarantee, and verified reviews from other pet owners.