Found a carer you like on Floofy? Here’s how to reach out:

On the Website

  • Go to the carer’s profile and click the Contact button.
  • Fill in the form with details like the service you need, the dates, and your pets. Then click Send.
  • Now from your conversation to confirm the booking. Book a Walk or a drop-in visit to get to know them in person.

On the Mobile Web

  • Tap Contact this Sitter on their profile.
  • Select the service you need.
  • Choose the dates and which pets you’re booking for.
  • Write a message introducing yourself and your pet, then tap Send.

Important Note: Floofy keeps personal contact details private until the service is booked. Even after booking, you can still message through the website.

Booking through Floofy ensures you’re covered by our support, the Floofy Guarantee, and secure payments.