Each phone number can only be linked to one account. If you see an error saying, “This phone number is already registered,” it means you might already have an account with that number.

To fix this, contact Floofy Support with these details:

  • The email for the account you want to add your phone number to.
  • The phone number you’re trying to add.

To reach us:

Go to the Help Center and click “Contact Us” at the bottom of any page.

Or, you can chat with us Monday to Saturday, 9am to 6pm, by clicking the blue chat window in the Help Center (bottom right of your screen).